Kolarik, William J. <br/><br/>
Creating quality : process design for results. 

 - Boston :  WCB/McGraw-Hill,  1999. 
 - xii, 641 pages. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0071164286 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production engineeringQuality control.