@book{12610,
	author = {Lashley, Conrad (ed.) and MORRISON, Alison (ed.)},
	title = {Franchising hospitality services.},
	publisher = {Butterworth-Heinemann,},
	year = {2000.},
	series = {The hospitality, leisure and tourism},
	address = {London :},
	note = {Includes bibliographies.}
}