TY - BOOK AU - Lashley,Conrad (ed) AU - MORRISON,Alison (ed) TI - Franchising hospitality services T2 - The hospitality, leisure and tourism SN - 0750647728 PY - 2000/// CY - London PB - Butterworth-Heinemann KW - Hospitality industry KW - sears N1 - Includes bibliographies ER -