TY  - BOOK
AU  - Payne Kate
AU  - Schitko,Denise
TI  - Front office operations for hospitality: a contemporary approach 
SN  - 1869710355 :
PY  - 2006///
CY  - Auckland
PB  - Hodder Education
KW  - Hotel management
KW  - Hotel employees
N1  - Includes bibliographical reference and index
ER  -