Abbott, Peter. <br/><br/>
Front office :  procedures, social skills and management. / 
Peter Abbott and Sue Lewry. 
 - Oxford :  Butterworth,  1991. 
<br/><br/><label>ISBN: </label>1868722120 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotels--Reception.<br/>Management.<br/>Hotels, motels, etc.--Reception.<br/>Management.