TY  - BOOK
AU  - Abbott,Peter
AU  - Lewry,Sue
TI  - Front office: procedures, social skills and management. 
SN  - 1868722120
PY  - 1991///
CY  - Oxford
PB  - Butterworth
KW  - Hotels
KW  - Reception
KW  - Management
KW  - Hotels, motels, etc
KW  - sears
ER  -