Hinkin, Timothy R. <br/><br/>
Cases in hospitality management :  a critical incident approach / 
by Hinkin, Timothy R. 
 - New York :  John Wiley,  1995. 
 - 222pages. 
<br/><br/><label>ISBN: </label>0471107549 
<br/><br/><label>Subjects--Topical Terms: </label><br/>hospitality management.