00573cam a2200193 4500001001100000005001700011008004100028020001500069100001700084245010600101260003000207264003000237300001300267650001700280650002100297650002600318700001200344700002300356000000415320230921135827.0150417s1994 xx 000 0 eng d a03043292581 aJohns, Nick.10aOperational techniques for the hospitality industry /cnick Johns, Haydyn Ingram and Darren Lee-Ross. aLondon :bCassell,c1994. aLondon :bCassell,c1994. a60pages. 0aHospitality. 0ahotel operation. 7aEntertaining.2sears.1 aIngram.1 aHLEE-ROSS, Darren.