Williams, Alistair.

Understanding the hospitality consumer / Alistair Williams. - Oxford ; Boston : Butterworth-Heinemann, c2002. - xv, 261 pages : illustrations ; 24 cm. - Hospitality, leisure, and tourism . - Hospitality, leisure, and tourism series. .

Includes bibliographical references (p. 243-258) and index.

0750652497

2002071173


Hospitality industry--Management.
Consumer behavior.
Hospitality industry--Management.
Consumers.

TX911.3.M27 / W55 2002