Baker , Sue. <br/><br/>
Principles of hotel front office operations / 
by Sue Baker, Pam Bradley and Jeremy Huyton. 
 - Melbourne :  Hospitality Press,  1998. 
 - viii, 290pages :  illustrations. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>1862504784 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel front desk personnel.<br/>Hotel management.<br/>Hotel management--Problems, exercises, etc.