02979cam a2200373 i 4500001001100000005001700011008004100028010001500069020002400084020002100108020002400129024001600153040001100169050002300180050002300203082001400226245015500240260003100395264003200426300004600458336002600504337002800530338002700558504005100585505151500636520023402151650002402385650002802409650003202437650003802469650004602507700002102553700003102574000002413120230921135852.0120312s2012    enka     b    001 0 eng    a2012007269  a9781409431800 (hbk)  a1409431800 (hbk)  z9781409431817 (ebk)8 a40021424595  dWiMaMI00aZ675.U5bP473 201200aZ675.U5bP473 201200a027.722300aPersonalising library services in higher education :bthe boutique approach /cedited by Andy Priestner and Elizabeth Tilley, University of Cambridge.  aMargraf :bMargraf,c2012. 1aMargraf :bMargraf,c[2012]  axiv, 229 pages :billustrations ;c25 cm.  atextbtxt2rdacontent  aunmediatedbn2rdamedia  avolumebnc2rdacarrier  aIncludes bibliographical references and index.0 aIntroducing the boutique approach / Andy Priestner and Elizabeth Tilley -- Face-to-face value : personalised communication strategies / Andy Priestner -- Library space and designing for a boutique library service in the USA / Beatrice Pulliam -- Case studies : Section 1. Students as consultants : SKOLKOVO Moscow School of Management / Helen Edwards -- Research postcards at London School of Economics / Michelle Blake and Nicola Wright -- Boutique at the Faculty of Education / Angela Cutts -- Personal space for study : meeting real needs / Elizabeth Tilley -- Library technologies for boutique services / Tim Wales -- Maximising value, enhancing learning : boutique teaching and training / Chris Powis -- Digital literacy support for researchers : the personalised approach / Jane Secker -- Case studies : Section 2. A voice in the wilderness : personalised library services in a virtual environment / Margaret Westbury -- Integrating information skills into the curriculum : the next step / Veronica Lawrence -- Online outreach and tailored training : the English Faculty Library at Oxford University / Kerry Webb -- Boutique influences on structures and lifelong learning at Australian Catholic University / Tatum McPherson-Crowie -- Marketing personalised services / Emma Thompson -- The cost-effective service : is personalised possible? / Elizabeth Tilley -- Evaluating the impact of the boutique library / David Streatfield -- Implementing and managing boutique / Andy Priestner and Elizabeth Tilley.8 aIn an economic climate where cuts are becoming the norm, a 'boutique' library service may seem a contradiction. This book unpacks the boutique model and is supported by a variety of case studies reflecting international practice. 0aAcademic libraries. 0aLibraries and colleges. 0aPublic services (Libraries) 0aAcademic librariesvCase studies. 7aAcademic librariesvCase studies.2sears.1 aPriestner, Andy.1 aTilley, Elizabeth,d1959-.