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  <titleInfo>
    <title>Personalising library services in higher education</title>
    <subTitle>the boutique approach</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Priestner, Andy.</namePart>
  </name>
  <name type="personal">
    <namePart>Tilley, Elizabeth</namePart>
    <namePart type="date">1959-</namePart>
  </name>
  <typeOfResource>text</typeOfResource>
  <genre authority="marc">bibliography</genre>
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    <publisher>Margraf</publisher>
    <dateIssued>2012</dateIssued>
    <issuance>monographic</issuance>
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  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
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  <physicalDescription>
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    <extent>xiv, 229 pages : illustrations ; 25 cm.</extent>
  </physicalDescription>
  <abstract>In an economic climate where cuts are becoming the norm, a 'boutique' library service may seem a contradiction. This book unpacks the boutique model and is supported by a variety of case studies reflecting international practice.</abstract>
  <tableOfContents>Introducing the boutique approach / Andy Priestner and Elizabeth Tilley -- Face-to-face value : personalised communication strategies / Andy Priestner -- Library space and designing for a boutique library service in the USA / Beatrice Pulliam -- Case studies : Section 1. Students as consultants : SKOLKOVO Moscow School of Management / Helen Edwards -- Research postcards at London School of Economics / Michelle Blake and Nicola Wright -- Boutique at the Faculty of Education / Angela Cutts -- Personal space for study : meeting real needs / Elizabeth Tilley -- Library technologies for boutique services / Tim Wales -- Maximising value, enhancing learning : boutique teaching and training / Chris Powis -- Digital literacy support for researchers : the personalised approach / Jane Secker -- Case studies : Section 2. A voice in the wilderness : personalised library services in a virtual environment / Margaret Westbury -- Integrating information skills into the curriculum : the next step / Veronica Lawrence -- Online outreach and tailored training : the English Faculty Library at Oxford University / Kerry Webb -- Boutique influences on structures and lifelong learning at Australian Catholic University / Tatum McPherson-Crowie -- Marketing personalised services / Emma Thompson -- The cost-effective service : is personalised possible? / Elizabeth Tilley -- Evaluating the impact of the boutique library / David Streatfield -- Implementing and managing boutique / Andy Priestner and Elizabeth Tilley.</tableOfContents>
  <note type="statement of responsibility">edited by Andy Priestner and Elizabeth Tilley, University of Cambridge.</note>
  <note>Includes bibliographical references and index.</note>
  <subject authority="lcsh">
    <topic>Academic libraries</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Libraries and colleges</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Public services (Libraries)</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Academic libraries</topic>
    <topic>Case studies</topic>
  </subject>
  <subject authority="sears.">
    <topic>Academic libraries</topic>
    <topic>Case studies</topic>
  </subject>
  <classification authority="lcc">Z675.U5 P473 2012</classification>
  <classification authority="lcc">Z675.U5 P473 2012</classification>
  <classification authority="ddc" edition="23">027.7</classification>
  <identifier type="isbn">9781409431800 (hbk)</identifier>
  <identifier type="isbn">1409431800 (hbk)</identifier>
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  <identifier type="lccn">2012007269</identifier>
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