TY  - BOOK
AU  - Brophy,Peter
TI  - Measuring library performance: principles and techniques 
SN  - 9781856045933 (hbk.) :
AV  - Z678.85 .B76 2006
PY  - 2006///
CY  - London
PB  - Facet
KW  - Public services (Libraries)
KW  - Evaluation
KW  - Library Services
KW  - organization & administration
KW  - Evaluation Studies as Topic
KW  - Task Performance and Analysis
KW  - Quality Control
N1  - Includes bibliographical references and index
ER  -