01617cam a2200289 a 4500001001100000005001700011008004100028010001500069015001900084020003100103020003800134035002100172035002100193040006300214050002100277100002100298245005200319260005100371264005100422300004500473490001700518504005100535505056900586650006101155650006901216830004201285000002247520230921135858.0080107s2008    ctum     bf  a001 0 eng    a2007052948  aGBA8091652bnb  a9781591584636 (alk. paper)  a1591584639 (alk. paper) :c$60.00  a(OCoLC)176853648  a(OCoLC)176853648  aDLCcDLCdYDXdYDXCPdBTCTAdBAKERdUKMdBWXdBLTdUtOrBLW00aZ711b.F645 20081 aFord, Charlotte.10aCrash course in reference /cby Charlotte Ford.  aWestport, Conn. :bLibraries Unlimited,c2008.  aWestport, Conn. :bLibraries Unlimited,c2008.  axi, 143 pages :billustrations ;c28 cm.1 aCrash course  aIncludes bibliographical references and index.0 aWhat is reference service? -- Communicating with your patrons -- Building and maintaining a reference collection -- Searching print and electronic sources -- Finding books : library catalogs and bibliographies -- Finding articles : indexes and databases -- Finding background information and definitions : encyclopedias and dictionaries -- Finding facts fast : ready reference -- Using the Web to reach your patrons and help them find information -- Reference ethics and reference policies -- Networking with other libraries and librarians -- For more information. 0aReference services (Libraries)vHandbooks, manuals, etc. 7aReference services (Libraries)vHandbooks, manuals, etc.2sears. 0aCrash course series (Westport, Conn.)