Ford, Charlotte. creator text bibliography ctu Westport, Conn Libraries Unlimited 2008 monographic eng

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xi, 143 pages : illustrations ; 28 cm. What is reference service? -- Communicating with your patrons -- Building and maintaining a reference collection -- Searching print and electronic sources -- Finding books : library catalogs and bibliographies -- Finding articles : indexes and databases -- Finding background information and definitions : encyclopedias and dictionaries -- Finding facts fast : ready reference -- Using the Web to reach your patrons and help them find information -- Reference ethics and reference policies -- Networking with other libraries and librarians -- For more information. by Charlotte Ford. Includes bibliographical references and index. Reference services (Libraries) Handbooks, manuals, etc Reference services (Libraries) Handbooks, manuals, etc Z711 .F645 2008 9781591584636 (alk. paper) 1591584639 (alk. paper) : 2007052948 DLC 080107 20230921135858.0 0000022475