00965cam a22002652 4500 0000018825 20230921135948.0 091207s2007 xx 000 0 eng d $ Your Holding Symbol Your Holding Symbol Mabanja, Simba Rutherford. Achieving customer satisfaction and retention in a deregulated telecommunication industry : the case study for TELONE / by Simba Rutherford Mabanja. 2007. 2007. xi, 102 pages : illustrations ; cm. Dissertation (Msc.)--Chinhoy University of Technology, 2007. Includes bibliographical references (p.88-91) and abstratc. Telone. Telecommunication. Telecommunication. sears. Chinhoyi University of Technology. 091207 20230822095114.0 13920 13920 0 0 0 0 cutlib cutlib 2023-09-21 0 TK 5105 MAB BK0031274 2023-09-21 SP051 2023-09-21 BK