Kwaramba, Daniel. <br/><br/>
Antecedents of customer loyalty :  a case study of the telecommunications industry in Zimbabwe / 
Daniel Kwaramba. 
 - ed. 
 -  2013. 
 - xii, 84 pages :  illustrations ;    cm. 
<br/><br/>Dissertation (Msc.)--Chinhoyi University of Technology, 2013. 
<br/><br/>Includes bibliographical references (p.72-78) and abstract. 
<br/><br/><label>ISBN: </label> $ 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer loyalty.<br/>Telecommunications.