TY - BOOK AU - Kwaramba,Daniel AU - Chinhoyi University of Technology TI - Antecedents of customer loyalty: a case study of the telecommunications industry in Zimbabwe PY - 0000///013 KW - Customer loyalty KW - Telecommunications N1 - Dissertation (Msc.)--Chinhoyi University of Technology, 2013; Includes bibliographical references (p.72-78) and abstract ER -