TY  - BOOK
AU  - White,Veronica
AU  - Hill,Penny
TI  - CLAIT plus OCR level 2 certificate for IT users
SN  - 0435450824
PY  - 2002///
CY  - Oxford
PB  - Heinemann
KW  - Business communication
KW  - Business writing
KW  - Business presentations
KW  - Technological innovations
KW  - sears
N1  - Contact Reference Desk for CD-ROM accompanying this textbook
ER  -