McDonald, Malcolm; Rogers, Beth; Woodburn, Diana.

Key customers : how to manage them profitably. - Oxford : Butterworth-Heinemann / Chartered Institute of Marketing, 2000. - xix, 320p. : ill.

Includes index.

0750646152


Selling--Key accounts.
Marketing--Key accounts.
Customer services.
Selling--Key accounts.
Marketing--Key accounts.
Customer services.