Sheldon, Lisa Kennedy

Communication for nurses : talking with patients / Lisa Kennedy Sheldon - 2nd edItion - Sudbury, Mass. : Jones and Bartlett Publishers, ©2009 - xii, 204 pages : illustrations ; 23 cm

Includes bibliographical references (pages 187-192) and index

The first encounter -- The nurse as a person : theories of self and nursing -- Patients as people : standards to guide communication -- Cultural diversity : awareness and respect -- Establishing a therapeutic relationship -- Interviewing skills : a clinical art and science -- Reading nonverbal cues and body language -- Humor -- Anger, anxiety, and difficult communication styles -- Life-threatening illness : communication when time is limited -- Patients with pain -- Physical impairments to communication -- Communicating with different age groups and families -- Communicating with peers and other healthcare providers -- Conflict resolution and negotiation skills -- A conclusion and a beginning

"Communication for Nurses offers valuable techniques delivered in a concise, user-friendly format that encourages reader's development of a personal, professional communication style. Topics include effective communication in difficult situations, the nurse-patient relationship, working with different patient groups and families, and communicating with other healthcare providers."--Jacket

9789380108759 $25.00 0763769924

2008035863


Communication in nursing
Nurse and patient
Nursing models
Misinformation
Nurse-Patient Relations
Communication
Nurses--psychology
Nursing Theory
Models, Nursing

RT23 / .S53 2009

610.7306/99

WY 87 / S544c 2009