TY  - BOOK
AU  - Sheldon,Lisa Kennedy
TI  - Communication for nurses: talking with patients 
SN  - 9789380108759
AV  - RT23 .S53 2009
U1  - 610.7306/99 22
PY  - 2009///
CY  - Sudbury, Mass.
PB  - Jones and Bartlett Publishers
KW  - Communication in nursing
KW  - Nurse and patient
KW  - Nursing models
KW  - Misinformation
KW  - Nurse-Patient Relations
KW  - Communication
KW  - Nurses
KW  - psychology
KW  - Nursing Theory
KW  - Models, Nursing
N1  - Includes bibliographical references (pages 187-192) and index; The first encounter -- The nurse as a person : theories of self and nursing -- Patients as people : standards to guide communication -- Cultural diversity : awareness and respect -- Establishing a therapeutic relationship -- Interviewing skills : a clinical art and science -- Reading nonverbal cues and body language -- Humor -- Anger, anxiety, and difficult communication styles -- Life-threatening illness : communication when time is limited -- Patients with pain -- Physical impairments to communication -- Communicating with different age groups and families -- Communicating with peers and other healthcare providers -- Conflict resolution and negotiation skills -- A conclusion and a beginning
N2  - "Communication for Nurses offers valuable techniques delivered in a concise, user-friendly format that encourages reader's development of a personal, professional communication style. Topics include effective communication in difficult situations, the nurse-patient relationship, working with different patient groups and families, and communicating with other healthcare providers."--Jacket
ER  -