Shockley-Zalabalak, Pamela. <br/><br/>
Fundamentals of organizational communication : knowledge, sensitivity, skills, values. 

 - 4th. 
 - New York :  Addison - Wesley Longman,  1999. 
 - xiv, 498p. 
<br/><br/> Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0801332036 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in organizations.