00895cam a2200265 4500 0000008528 20230921134728.0 150417s2003 000 0 eng d 8179290514 Hill, Nigel. Handbook for measuring customer satisfaction and loyalty. New Delhi : Infinite, 2003. xiv, 289p. : ill. Includes bibliographical references and index. Evaluation Handbooks, manuals, etc. Consumer satisfaction. Tax assessment Handbooks, manuals, etc. sears ALEXANDER, Jim. 061020 20230822095114.0 2294 2294 0 0 0 0 cutlib cutlib 2023-09-21 0 HF 5415.335 HIL BK0007619 2023-09-21 00:00:00 020004 2023-09-21 BK 0 0 0 0 cutlib cutlib 2023-09-21 0 HF 5415.335 HIL BK00007619 2023-09-21 00:00:00 2023-09-21 BK 0 0 0 0 cutlib cutlib 2023-09-21 0 HF 5415.335 HIL BK0007771 2023-09-21 00:00:00 2023-09-21 BK