TY  - BOOK
AU  - Shah,Anwar (ed)
TI  - Public services delivery
T2  - (Public sector governance, and accountability series)
SN  - 0821361406
PY  - 2005///
CY  - Washington, D.C.
PB  - The International Bank for Reconstruction and Development/The World Bank
KW  - Government productivity
KW  - Evaluation
N1  - Includes Bibliographical references and index
ER  -