TY - BOOK AU - Spencer,John AU - Pruss,Adrian TI - The professional secretary SN - 0304331511 AV - HF5547.5 .S724 1995 U1 - 651.3/74 20 PY - 1995/// CY - London, New York PB - Cassell KW - Secretaries KW - Business communication KW - Office management KW - Secretarial procedures N1 - Includes index; 1. Communication skills -- 2. Management skills ER -