Foster, S. Thomas. <br/><br/>
Managing quality :  integrating the supply chain / 
S. Thomas Foster. 
 - 3rd ed. 
 - Upper Saddle River, N.J. :  Pearson Prentice Hall,  c2007. 
 - xxiii, 568 p. :  ill. ;  27 cm. +  1 CD-Rom (4 3/4 in.) 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Understanding quality concepts 1 -- Differing perspectives on quality 3 -- Quality theory 33 -- Global supply chain quality and international quality standards 64 -- Designing and assuring quality 105 -- Strategic quality planning 107 -- The voice of the customer 137 -- The voice of the market 171 -- Quality and innovation in product and process design 199 -- Designing quality services 231 -- Managing supplier quality in the supply chain 263 -- Implementing quality 293 -- The tools of quality 295 -- Managing quality improvement teams and projects 338 -- Statistically based quality improvement for variables 373 -- Statistically based quality improvement for attributes 413 -- Six-sigma management and tools 437. 
<br/><br/><label>ISBN: </label>0132206447 9780132206440 
<br/><br/><label>LCCN: </label>2006009189 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality of products.<br/>Quality control.<br/>Quality control.
<br/><br/><label>LC Class. No.: </label>HF5415.157  / .F67 2007 
<br/><br/><label>Dewey Class. No.: </label>658.4/013