02037cam a22004094a 4500 0000017836 20230921134830.0 060317e200700 njum a000 0 eng 2006009189 0132206447 9780132206440 (OCoLC)65165445 .b63216528 DLC DLC BAKER IG# BTCTA OSU c=Program for Cooperative Cataloging OSUU HF5415.157 .F67 2007 658.4/013 22 Foster, S. Thomas. Managing quality : integrating the supply chain / S. Thomas Foster. 3rd ed. Upper Saddle River, N.J. : Pearson Prentice Hall, c2007. xxiii, 568 p. : ill. ; 27 cm. + 1 CD-Rom (4 3/4 in.) Includes bibliographical references and index. Understanding quality concepts 1 -- Differing perspectives on quality 3 -- Quality theory 33 -- Global supply chain quality and international quality standards 64 -- Designing and assuring quality 105 -- Strategic quality planning 107 -- The voice of the customer 137 -- The voice of the market 171 -- Quality and innovation in product and process design 199 -- Designing quality services 231 -- Managing supplier quality in the supply chain 263 -- Implementing quality 293 -- The tools of quality 295 -- Managing quality improvement teams and projects 338 -- Statistically based quality improvement for variables 373 -- Statistically based quality improvement for attributes 413 -- Six-sigma management and tools 437. Quality of products. Quality control. Quality control. sears Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006009189.html 090707 cwb MARS N 20230822095114.0 3330 3330 0 0 0 0 cutlib cutlib 2023-09-21 0 HF 5415.157 FOS BK0018892 2023-09-21 00:00:00 C.023695 2023-09-21 BK 0 0 0 0 cutlib cutlib 2023-09-21 0 HF 5415.157 FOS BK00337605 2023-09-21 00:00:00 c.024654 2023-09-21 BK