integrating the supply chain Foster, S. Thomas. creator text nju Upper Saddle River, N.J Pearson Prentice Hall c2007 2007 3rd ed. monographic eng

print

xxiii, 568 p. : ill. ; 27 cm. + 1 CD-Rom (4 3/4 in.) Understanding quality concepts 1 -- Differing perspectives on quality 3 -- Quality theory 33 -- Global supply chain quality and international quality standards 64 -- Designing and assuring quality 105 -- Strategic quality planning 107 -- The voice of the customer 137 -- The voice of the market 171 -- Quality and innovation in product and process design 199 -- Designing quality services 231 -- Managing supplier quality in the supply chain 263 -- Implementing quality 293 -- The tools of quality 295 -- Managing quality improvement teams and projects 338 -- Statistically based quality improvement for variables 373 -- Statistically based quality improvement for attributes 413 -- Six-sigma management and tools 437. S. Thomas Foster. Includes bibliographical references and index. Quality of products Quality control Quality control HF5415.157 .F67 2007 658.4/013 0132206447 9780132206440 2006009189 http://www.loc.gov/catdir/toc/ecip0610/2006009189.html http://www.loc.gov/catdir/toc/ecip0610/2006009189.html DLC 060317 20230921134830.0 0000017836