TY - BOOK AU - Foster,S.Thomas TI - Managing quality: integrating the supply chain SN - 0132206447 AV - HF5415.157 .F67 2007 U1 - 658.4/013 22 PY - 2007/// CY - Upper Saddle River, N.J. PB - Pearson Prentice Hall KW - Quality of products KW - Quality control KW - sears N1 - Includes bibliographical references and index; Understanding quality concepts 1 -- Differing perspectives on quality 3 -- Quality theory 33 -- Global supply chain quality and international quality standards 64 -- Designing and assuring quality 105 -- Strategic quality planning 107 -- The voice of the customer 137 -- The voice of the market 171 -- Quality and innovation in product and process design 199 -- Designing quality services 231 -- Managing supplier quality in the supply chain 263 -- Implementing quality 293 -- The tools of quality 295 -- Managing quality improvement teams and projects 338 -- Statistically based quality improvement for variables 373 -- Statistically based quality improvement for attributes 413 -- Six-sigma management and tools 437 UR - http://www.loc.gov/catdir/toc/ecip0610/2006009189.html ER -