TY  - BOOK
AU  - Francis,Dave
TI  - Effective problem solving: a structured approach 
SN  - 0415053579
AV  - HD30.29 FRA 
PY  - 1990///
CY  - London
PB  - Routledge
KW  - Problem solving
KW  - sears
N1  - Includes bibliography
ER  -