TY  - BOOK
AU  - Mverecha,Christopher
ED  - Chinhoyi University of Technology.
TI  - An investigation into factors contributing to poor service delivery among civil servants: a case of Chivi District 
PY  - 2009///
KW  - Service delivery
N1  - Dissertation(Msc.)--Chinhoyi University of Technology, 2009; Includes bibliographical references (p.79-80) and abstract
ER  -