Hakutangwi, Job. Superior customer service through quality customs clearance in the courier industry : a case of DHL Zimbabwe (March-December 2007) / by Job Hakutangwi. - ed. - 2007. - 70 p. ; cm. Project (Under Grad)--Chinhoyi University of Technology, 2007. Includes bibliographical references and abstract. ISBN: $ Subjects--Topical Terms: Customer services.Customer services.