Hakutangwi, Job.

Superior customer service through quality customs clearance in the courier industry : a case of DHL Zimbabwe (March-December 2007) / by Job Hakutangwi. - ed. - 2007. - 70 p. ; cm.

Project (Under Grad)--Chinhoyi University of Technology, 2007.

Includes bibliographical references and abstract.

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Customer services.
Customer services.