TY  - BOOK
AU  - Hakutangwi,Job
ED  - Chinhoyi University of Technology.
TI  - Superior customer service through quality customs clearance in the courier industry: a case of DHL Zimbabwe (March-December 2007) 
PY  - 2007///
KW  - Customer services
KW  - sears
N1  - Project (Under Grad)--Chinhoyi University of Technology, 2007; Includes bibliographical references and abstract
ER  -