@book{3913,
	author = {Anstey, Mark. and Anstey, Mark.},
	title = {Managing change :},
	publisher = {Juta,},
	year = {1999.},
	address = {Kenwyn [South Africa] :},
	edition = {2nd ed.},
	note = {First ed. published as: Negotiating conflict. 1991.}
}