Anstey, Mark. <br/><br/>
Managing change :  negotiating conflict / 
Mark Anstey. 
 - 2nd ed. 
 - Kenwyn [South Africa] :  Juta,  1999. 
 - xix, 399 p. :  ill. ;  25 cm. 
<br/><br/> First ed. published as: Negotiating conflict. 1991. 
<br/><br/>Includes bibliographical references (p. 373-389) and index. 
<br/><br/><label>ISBN: </label>0702150665 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management.<br/>Negotiation.<br/>Mediation.<br/>Industrial relations.<br/>Conflict management.<br/>Negotiation.<br/>Arbitration and award.<br/>Industrial relations.