TY  - BOOK
AU  - Anstey,Mark
AU  - Anstey,Mark
TI  - Managing change: negotiating conflict 
SN  - 0702150665
PY  - 1999///
CY  - Kenwyn [South Africa]
PB  - Juta
KW  - Conflict management
KW  - Negotiation
KW  - Mediation
KW  - Industrial relations
KW  - sears
KW  - Arbitration and award
N1  - First ed. published as: Negotiating conflict. 1991; Includes bibliographical references (p. 373-389) and index
ER  -