TY  - BOOK
AU  - Nielsen,Tue Kell
TI  - The technological upgrading of service institutions: lessons from Asia 
SN  - 1853394351
PY  - 1998///
CY  - London, UK
PB  - IT Publications
KW  - Service industries
KW  - Technological innovations
KW  - Asia
KW  - Case studies
N1  - Includes bibliographical references (p. 230-247)
ER  -