TY - BOOK AU - Berry,Michael J.A. AU - Linoff,Gordon ED - ebrary, Inc. TI - Data mining techniques: for marketing, sales, and customer relationship management SN - 0471470643 AV - HF5415.125 .B47 2004eb U1 - 658.8/02 22 PY - 2004/// CY - Indianapolis, Ind PB - Wiley Pub KW - Marketing KW - Data Processing KW - Business KW - Data mining KW - sears N1 - Includes index; Why and what is data mining? -- The virtuous cycle of data mining -- Data mining methodology and best practices -- Data mining applications in marketing and customer relationship management -- The lure of statistics: data mining using familiar tools -- Decision trees -- Artificial neural networks -- Nearest neighbor approaches : memory-based reasoning and collaborative filtering -- Market basket analysis and association rules -- Link analysis -- Automatic Cluster detection -- Knowing when to worry: hazard functions and survival analysis in marketing -- Genetic algorithms -- Data mining throughout the customer life cycle -- Data warehousing, OLAP, and data mining -- Building the data mining environment -- Preparing data for mining -- Putting data mining to work ER -