TY  - BOOK
AU  - Jones,Peter (ed)
TI  - Management in service industries
SN  - 0273029533
AV  - HD9982.5 MAN 
PY  - 1989///
CY  - London
PB  - Pitman
KW  - Service industries
KW  - Management
KW  - sears
N1  - Include bibliographies
ER  -