Rentz, Kathryn. <br/><br/>
Lesikar's business communication :  connecting in a digital world / 
by Kathryn Rentz, Marie E. Flatley and Paula Lentz. 
 - 12th ed. 
 - New York :  McGraw-Hill,  2011. 
 - xxvii, 657 p. :  ill ;  cm. 
<br/><br/>Includes bibliography and index. 
<br/><br/><label>ISBN: </label>9780071220972 :  $ 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.