TY  - BOOK
AU  - Carrell,Michael R.
AU  - Heavrin,Christina J.D.
TI  - Negotiating essentials: theory, skills, and practices 
SN  - 9788131721056
PY  - 2008///
CY  - New Delhi
PB  - Pearson and Dorling Kindersley
KW  - Negotiation
KW  - sears
N1  - Includes index
ER  -