TY  - BOOK
AU  - Humphrey,Doris
TI  - Customer service
T2  - 21st century business series
SN  - 9780538494229 :
AV  - HF5415.5 .H86 2011
PY  - 2011///
CY  - Mason, OH
PB  - South-Western Cengage Learning
KW  - Customer services
KW  - Customer relations
KW  - sears
N1  - Includes index
ER  -