TY  - BOOK
AU  - Holzer,Michael
AU  - Schramm,Michael
TI  - Quality management with SAP R/3: making it work for your business 
SN  - 0201675315 :
PY  - 2001///
CY  - Harlow
PB  - Addison-Wesley
KW  - Quality management
N1  - Includes index
ER  -