An assessment of the impact of customer retention strategies on market share : the case of econet wireless Zimbabwe during the post hyperinflationary period 2009-2011 /
by Edmund Mbangani.
- ed.
- 2012.
- 110 p. : col.ill ; cm.
Dissertation ( Msc)--Chinhoyi University of Technology,2012.
Includes bibliographical references (p.99-103) and abstract.