Mbangani, Edmund.

An assessment of the impact of customer retention strategies on market share : the case of econet wireless Zimbabwe during the post hyperinflationary period 2009-2011 / by Edmund Mbangani. - ed. - 2012. - 110 p. : col.ill ; cm.

Dissertation ( Msc)--Chinhoyi University of Technology,2012.

Includes bibliographical references (p.99-103) and abstract.

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Customer retention.