TY - BOOK AU - Mbangani,Edmund ED - Chinhoyi University of Technology. TI - An assessment of the impact of customer retention strategies on market share: the case of econet wireless Zimbabwe during the post hyperinflationary period 2009-2011 PY - 2012/// KW - Customer retention N1 - Dissertation ( Msc)--Chinhoyi University of Technology,2012; Includes bibliographical references (p.99-103) and abstract ER -