TY - SER AU - Chemwaita,Vivian C. TI - The study of the effectiveness of change management strategies employed by the Zimbabwe Revenue Authority in its service delivery 2001 to date PY - 2011/// KW - Management strategies KW - Periodicals KW - sears N1 - Dissertation (Msc.)--Chinhoyi University of Technology, 2011; Includes Bibliographical references (p.94-100) and abstract ER -