TY - BOOK AU - Hoover,Judith D. TI - Effective small group and team communication SN - 0534633447 AV - HM736 .H68 2005 U1 - 302.3/4 22 PY - 2005/// CY - Belmont, CA PB - Thomson/Wadsworth KW - Small groups KW - Communication in small groups N1 - Includes bibliographical references (p. 224-239) and index; Preface -- Ch. 1. Teamwork and its advantages -- Ch. 2. Teamwork and communication -- Ch. 3. Teamwork and the need for diversity -- Ch. 4. Establishing a team identity -- Ch. 5. Team cognitive processes -- Ch. 6. Team decision making and problem solving -- Ch. 7. Teamwork and leadership -- Ch. 8. Effective team meetings -- Ch. 9. Obstacles and challenges to teamwork -- Ch. 10. Managing team conflict -- Ch. 11. Team outcomes -- Ch. 12. Team assessment and evaluation -- Appendix A: Inventory of team-member characteristics -- Appendix B: Transcript of a virtual meeting -- Appendix C: Chat session: group decision meeting -- Appendix D: Personal report of communication apprehension -- References -- Index ER -