TY  - BOOK
AU  - Markham,Ursula
TI  - How to deal with difficult people
T2  - Thorsons business series
SN  - 0722527640 (pbk) :
PY  - 1993///
CY  - London
PB  - Thorsons
KW  - Psychology, Industrial
KW  - Interpersonal relations
KW  - Organizational behavior
KW  - Industrial psychology
KW  - sears
N1  - Includes bibliographical references (p. 157) and index
ER  -