@book{5768,
	author = {Kimmel, Alan J.},
	title = {Word-of-mouth communication and opinion leadership},
	publisher = {Henry Stewart Talks,},
	year = {2013.},
	series = {Why we buy : understanding consumer behavior},
	address = {London :},
	note = {Animated audio-visual presentation with synchronized narration.},
	url = {http://hstalks.com/lib.php?t=HST164.3367&c=250}
}